IPCHS. Integrated People-Centred Health Services

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Contents tagged: models of service integration

Aug. 8, 2017 Africa Publication

How to Integrate HIV and Sexual and Reproductive Health Services in Namibia, the Epako Clinic Case Study

During the past two decades, HIV and Sexual and Reproductive Health services in Namibia have been provided in silos, with high fragmentation. As a consequence of this, quality and efficiency of services in Primary Health Care has been compromised. 

The authors conducted an operational research (observational pre-post study) in a public health facility in Namibia. A health facility assessment was conducted before and after the integration of health services. A person-centred integrated model was implemented to integrate all health services provided at the health facility in addition to HIV and Sexual and Reproductive Health services. Comprehensive services are provided by each health worker to the same patients over time (longitudinality), on a daily basis (accessibility) and with a good external referral system (coordination). Prevalence rates of time flows and productivity were done. 

Results: Integrated services improved accessibility, stigma and quality of antenatal care services by improving the provider-patient communication, reducing ...

Nov. 20, 2020 Americas Publication

The reimagination of sustainable integrated care in Ontario, Canada

To encourage clinical and financial efficiency, the Canadian province of Ontario initiated an integrated care program – Integrated Funding Models (IFMs) that required collaboration and coordination across acute and post-acute care sectors. This research shows how program implementers went beyond policy-makers’ original designs, to make integrated care sustainable for chronic diseases.

Highlights

  • Integrating care across sectors was challenging for chronic disease programs.
  • Participants adopted creative sustainability strategies, unique to each program.
  • Their designs transcended policymakers’ original conceptualization of integration.
  • Fostering accountability and patient-centred care was key to sustainability for program stakeholders.
  • Differences in policymakers’ and program implementers’ understanding of integrated care are indicated.